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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mario Kibudi

March 30, 2026

5  out of  5
rating by Mario Kibudi
"I was impressed from the amazing communication and customer service"
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Brittany Claffey

March 23, 2026

5  out of  5
rating by Brittany Claffey
"Jake was absolutely fabulous to work with through the quote and bind process. He was responsive, honest and helped us to make sure our portfolio covered all of our exposures. He made the entire process quick and seamless, and answered our long list of questions. Would absolutely recommend Jake and the team."
We responded:
"Thank you for your feedback Brittany. It’s great to hear how fabulous Jake was to work with and how he made the entire process honest and seamless. I appreciate you putting your trust in us! - Mike"
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Chris Barrows

March 17, 2026

5  out of  5
rating by Chris Barrows
"When looking to change my general liability insurance, I ran into more than ten agents at different agencies who could not properly identify the right category for my business. That all changed when I connected with Jake at Mike Mills State Farm Insurance. Not only did Jake find the right category for my business, he also saved me 75% over my previous insurer. I eventually decided to change home and car insurance where he proceeded to save me an additional 1k per year. I cannot recommend them enough and this includes their stellar customer service. When I had a minor payment issue occuring on my end, their patience and understanding goes beyond what I expected. If you're looking to get an insurance quote, look no further than Mike Mills State Farm Insurance."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Jake was able to find the right insurance solutions for your business and personal needs while saving you significant money. Providing exceptional customer service and personalized attention is our top priority, and it’s wonderful to know that our team exceeded your expectations. We truly appreciate your recommendation and look forward to continuing to serve you for all your insurance needs! - Mike"
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Yanashley Bures-Ortiz

March 10, 2026

5  out of  5
rating by Yanashley Bures-Ortiz
"Jake was extremely helpful. I was about ready to give up and he became my savior. Dramatic, maybe. But seriously. He saved me a ton of money! Will recommend him to anyone!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jake was able to help and save you money. Your recommendation means a lot to us! - Mike"
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Christine Profera

February 26, 2026

5  out of  5
rating by Christine Profera
"Andrea was very thorough and was able to save us a few hundred dollars on our polices!!"
We responded:
"Thank you for your kind words! We're thrilled Andrea could help you save on your policies. We appreciate your trust and support! - Mike"
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Robert Mason

February 6, 2026

5  out of  5
rating by Robert Mason
"Great agency to work with offered great rates better than Geico very happy with their services"
We responded:
"Thank you for the great feedback Robert! I’m happy to hear we could give you great rates and service. - Mike"
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Ilene Emerick

February 6, 2026

5  out of  5
rating by Ilene Emerick
"Efficient service, polite. They matched my auto coverage for 1/2 the money, no kidding. They handled everything, from cancelling my old insurance to informing the DMV. I am very pleased. Thanks Jake."
We responded:
"Thank you so much for the great review! We’re glad we could help you save you money and make the switch smooth and stress free. - Mike"
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Janice Myer

January 22, 2026

5  out of  5
rating by Janice Myer
"Excellent customer service Always willing to assist their customer with an issue Friendly and helpful staff"
We responded:
"Thank you for your review, Janice. We always strive to provide incredible customer service and I’m happy to hear we’ve achieved that for you! - Mike"
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Jennifer Hatfield

January 21, 2026

5  out of  5
rating by Jennifer Hatfield
"Quick, easy and efficient! Madison at State Farm is quick to respond to all our insurance needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madison provided quick, easy, and efficient service. We appreciate your trust in us for your insurance needs and look forward to continuing to assist you! - Mike"
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Sharon Klos

January 15, 2026

5  out of  5
rating by Sharon Klos
"Andrea was the representative I was interacting with. She was knowledgeable, professional and patient. Her demeanor convinced me that she was interested in doing her best to help me meet my insurance needs. A great asset to your organization."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Andrea provided you with knowledgeable, professional, and patient service. She truly is a valued member of our team, and we're glad her dedication made a positive impact on your experience. We appreciate your feedback and look forward to continuing to assist you with your insurance needs! - Mike"
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Kathy Stratis

January 6, 2026

5  out of  5
rating by Kathy Stratis
"Jake was AMAZING! He saved us a ton on money. I literally just made the switch from Allstate. Thank you!"
We responded:
"Thank you so much for your feedback. Jake will be thrilled to hear this. I’m glad could help you save and make the switch easy! - Mike"
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Joseph Lozada

January 6, 2026

5  out of  5
rating by Joseph Lozada
"She is very helpful and answer all my question!"
We responded:
"Thank you for your feedback, Joseph. I’m glad to hear how helpful Madison was with your insurance questions! – Mike"
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Patricia O'Keefe

December 23, 2025

5  out of  5
rating by Patricia O'Keefe
"Mike Mills and their staff are very helpful and provide great service. You always get to talk to fellow human beings instead of tapes, APPS, or robots."
We responded:
"Thank you so much for your kind words! I truly appreciate you taking your time to leave a review. Our team prides itself on providing personal, robot free experience. We’re always here when you need us! - Mike"
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Tami Austin

December 23, 2025

5  out of  5
rating by Tami Austin
"Jake, yes Jake from State Farm lol, seriously thought Jake was amazing working with me for my life insurance needs. He listen to my concerns, my financial status and my wishes for my family, thank you Jake"
We responded:
"Thank you so much for your wonderful review, Tami! I’m thrilled to hear that our office manager, Jake, was able to assist you with your life insurance needs. Our office takes great pride in helping customers navigate life insurance and making the process as easy as possible. We truly appreciate your trust in us! – Mike"
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Cobeykid

December 18, 2025

5  out of  5
rating by Cobeykid
"very fast affective and affordable wouldn't want to go to anyone else."
We responded:
"Thank you for your recommendation, Cobeykid. I’m happy to hear we were able to provide you such fast and affordable rates and service! - Mike"
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Casey McNulty

November 25, 2025

5  out of  5
rating by Casey McNulty
"Despite my best efforts, getting older has continued and I found myself finally crossing the "I need Life Insurance" bridge. I was connected to Jake who could not have made the process any smoother. He explained all of my options clearly and allowed me time to discuss with my family. When we finally chose a plan (I had been traveling for work), Jake was also able to provide a quick quote for our Auto and Homeowners insurance. Not only were they able to best our current rate(s) but Jake was able to make the transition very smooth. Thanks to Jake and the entire team at Mike Mills, our family feels a sense of community and security that we appreciate."
We responded:
"Thank you Casey. It was great to hear from you when you reached out. I’m so incredibly happy we were able to help give you family some peace of mind with your life insurance and also save you some money on your home insurance and auto insurance. - Mike"
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Anders Griffen

November 19, 2025

5  out of  5
rating by Anders Griffen
"Shopping around for home and car insurance after moving and in the process of buying a new home we the Mike Mills office in Red Hook. Jake gave us a great rate and, perhaps more importantly, was super responsive and answered all of our questions. It's a big move, a big change for us, so it's been great to have their clear-eyed assistance in helping us to get settled. Thanks for simplifying things for us!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jake and the team at the Mike Mills office in Red Hook could provide you with great rates and the support you needed during such an important transition. Moving and buying a new home can definitely be overwhelming, and we’re glad we could help make the process smoother for you. Please don’t hesitate to reach out if you have any more questions or need assistance in the future. Wishing you all the best in your new home! - Mike"
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Isabel Cottingham

November 18, 2025

5  out of  5
rating by Isabel Cottingham
"Jake was really helpful through out the process."
We responded:
"Thank you for your great review. It’s great to hear Jake was so helpful through the homeowners insurance process! - Mike"
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Noel Thomas

November 15, 2025

5  out of  5
rating by Noel Thomas
"Jake was such a pleasure to work with. I'd highly recommend him to anyone that does business with StateFarm. 5 stars for Jake!!!!"
We responded:
"Thank you for the great review Noel. We agree Jake is a pleasure to work with and always is striving to provide 5 star service! - Mike"
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Joseph Weiner

October 30, 2025

5  out of  5
rating by Joseph Weiner
"Jake was so helpful!"
We responded:
"Thank you Joseph for your great feedback! - Mike"
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Maria Barsa

October 21, 2025

5  out of  5
rating by Maria Barsa
"Jake and Mike were extremely responsive and helpful, and were able to get us incredible rates."
We responded:
"Thank you for your feedback, Maria! I'm happy we were able to get you great rates on your home insurance and auto insurance while providing 5 star service. - Mike"
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lucas tuton

October 17, 2025

5  out of  5
rating by lucas tuton
"Very professional customer service and zero issues with any step of the process."
We responded:
"Thank you for your great feedback! We appreciate you. - Mike"
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Sierra Knauf

October 13, 2025

5  out of  5
rating by Sierra Knauf
"Jake is so helpful and friendly. Thank you Jake and Mike!"
We responded:
"Thank you for your great feedback, Sierra! Happy to hear Jake was so helpful with setting you up with your new policy. - Mike"
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Nicole Mills

October 11, 2025

5  out of  5
rating by Nicole Mills
"They were incredibly helpful when helping us with the insurance for our new home. Made the whole process easy and answered all our new homebuyer questions."
We responded:
"Thank you so much for your great feedback, sister. I’m happy we were able to help you answer all those new homebuyers questions. - Brother"
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Jana Coe

September 29, 2025

5  out of  5
rating by Jana Coe
"We were referred today to Mike Mills in the Red Hook office of State Farm. We worked with Jake Knauf in Mr. Mills' office and he approached our insurance needs in a very comprehensive manner. Jake is extremely knowledgeable and responsive. His customer service is off-the-charts!"
We responded:
"Thank you for your great feedback from working with Jake! Our office always strives for off the charts customer service! - Mike"